Independent Second Opinion to Avoid Added Purchase


CASE
An Independent Opinion
- unbiased diagnosis and consultancy


A world leading company in the safety marine industry needed a third party troubleshooting to avoid a biased recommendation for added purchase by the supplier. Ocean Team Group of Companies (OTG) documented a second opinion to the customer as specialists in hydraulics for more than 30 years.

Problem
Our client started up a year-long development project with an international supplier: hydraulic management of automated launch systems. The newly developed equip-ment was planned to differentiate the customer’s range of services. Testing the equipment on arrival, it failed - and that with negative consequences for the client’s competitive strategy.

A conflict of interest occurred between the client and their supplier. OTG was invited in, filling a mentor role. As such, OTG was granted access to P&ID’s, component descriptions, and access to the physical system.

Client’s Solution
Using OTG in-house experience, +32 years of specialized knowledge allowed trouble shooting based on reading technical diagrams, symbol comprehension, and know-how on flow directions. OTG in-house experts read the system construction, analyzed its functions and record-ed system deviations. Amongst the findings were inap-propriate component selections: Some were too sensi-tive and expensive relative to their desired function, and some components were wrongfully chosen.

Client’s Result
The collection of the independent second opinion from OTG resulted in an evaluation of the appropriate design of the system. In effect, OTG recommended a construc-tion of the system ensuring optimized cost relative to safe and efficient operation.

The prototype was re-fitted to operate safely, while ap-propriate components will be used on future systems. The second opinion resulted in immediate operation of the system and a future optimized model, regarding both costs and operation to desired safety level.

Diagnosis and Consultancy
OTG experienced experts offer consultancy in the fields of engineering, commissioning, maintenance, and de-commissioning of fluid transfer systems.

Download case - An Independent Opinion


Photo: Hydraulic motor for tensioning
systems



Photo: Instrumentation of hydraulic
system



Photo: Excerpt of technical diagram